1. What is OneShield Enterprise?
OneShield Enterprise is a comprehensive, end-to-end software platform built specifically for insurers, MGAs, and TPAs. It offers robust solutions for managing the full insurance lifecycle—including policy administration, billing, claims, and customer engagement. With its low-code configuration tools and modular design, OneShield allows insurance organizations to launch new products faster, automate workflows, and deliver better customer service.
Since its inception, OneShield has evolved from a policy management tool to a full enterprise suite, supporting insurers’ needs in a rapidly digitizing marketplace. Its focus on scalability, compliance, and cloud-readiness makes it a favorite among mid-to-large insurance companies.
2. Key Features and Modules
At the heart of OneShield Enterprise are its integrated modules, each tailored to critical aspects of the insurance business:
- OneShield Policy: Automates quoting, underwriting, issuance, endorsements, renewals, and cancellations. It provides a flexible platform for customizing insurance products and rules.
- OneShield Billing: Supports invoicing, payment processing, installment plans, write-offs, and reconciliation. It ensures transparency and financial accuracy.
- OneShield Claims: Enables faster FNOL intake, real-time adjudication, fraud detection, and settlement tracking.
- OneShield Customer Portal: A self-service interface that enhances the policyholder and agent experience through real-time updates, document uploads, and policy views.
Other key features include:
- Low-code Designer Studio: Allows configuration of screens, workflows, and business rules without deep coding.
- Role-Based Dashboards: Personalized views for underwriters, agents, and managers.
- Compliance and Security: Supports SOC 2, HIPAA, and GDPR standards with built-in access controls and audit logs.
3. Benefits for Modern Insurers
OneShield Enterprise is built to tackle the operational challenges and growth ambitions of today’s insurers:
- Operational Efficiency: Automates repetitive tasks, reducing manual errors and administrative burden.
- Time-to-Market Acceleration: Launch new products faster using reusable templates and configurable workflows.
- Cost Reduction: Lowers IT overhead with centralized systems, cloud hosting, and maintenance efficiency.
- Enhanced User Experience: Self-service portals improve customer satisfaction, while intuitive UIs boost productivity for internal users.
- Real-Time Analytics: Helps executives make informed decisions through integrated dashboards and custom reporting tools.
By leveraging these capabilities, insurers can stay competitive, adapt to regulatory changes quickly, and deliver superior customer experiences.
4. Pricing, Support, and Future Outlook
OneShield offers flexible pricing models based on deployment type and business size:
- SaaS Subscription: Ideal for small-to-midsize firms seeking predictable costs.
- License Based: Suitable for enterprises requiring full control over infrastructure.
- Custom Pricing: Based on modules used, user count, and integration scope.
Support is available through:
- OneShield University: Training for developers, analysts, and business users.
- Dedicated Customer Support: SLAs for issue resolution and upgrade assistance.
- Developer Community: Forums, documentation, and partner resources for ongoing learning.
5. What’s Next?
In 2025 and beyond, OneShield is expected to integrate more AI-driven tools, predictive analytics, and automation enhancements. Its cloud-native roadmap and continuous upgrades make it a long-term solution for forward-thinking insurers.
Conclusion
OneShield Enterprise is not just another insurance platform—it’s a scalable, future-ready ecosystem for modern insurers. Whether you’re a growing MGA or a global insurance provider, OneShield offers the tools to transform operations, improve customer engagement, and accelerate innovation.
From robust modules to low-code flexibility, OneShield Enterprise equips insurers with everything needed to stay competitive in a fast-changing industry.
For the latest updates on our OneShield Services, feel free to contact us at info@fecundservices.com.
